Our business activities are described as producing videos, photographs and other digital content on behalf of other businesses and organizations for the purposes of advertising, promotion, training and education, and providing solutions to use that content within a commercial capacity.
As part of our business activities we collect information that can be used to identify individuals. We also collect identifiable information about visitors to our website and individuals who inquire with us about our products and services.
In this policy we aim to outline the information that is collected, why that information is collected, how the information will be processed, and how long the information will be retained for.
This information is collected when an individual appears in front of one of our cameras.
We take the videos and images we capture and edit them to meet the commercial needs of our customers. We take great care to ensure that everybody who is filmed or photographed has given their consent and has agreed to how the content will be used. In fact, it is a requirement of our Terms of Service (please request a copy) that our customers must have consent prior to any filming or photography taking place.
If we have captured video and images of individuals who have not provided consent, or their consent does not cover the intended use, we will not use this material and we will permanently delete it from our systems if instructed to do so by our customer.
Once a project is completed the final output is shared with our customer for them to use. We may also use some of the finished videos and photographs in our own promotions for HammerMedia LLC at our own discretion, such as on our portfolio or within our show reel.
The raw footage and photographs are archived for future reference, in case re-edits are needed later down the line. No further processing happens at this point.
As the content we capture belongs to our customers, we endeavor to retain this data indefinitely – unless instructed to remove it by our customers.
If we have data that identifies you and you wish to have this data removed, you must contact the relevant customer who can then instruct us to remove it from our systems on your behalf.
If you do not know how to contact the customer, you may send your request to firstname.lastname@example.org and we will forward it to the customer on your behalf for them to review and then instruct us accordingly.
If data that identifies you has been used by HammerMedia LLC for marketing purposes and you wish to withdraw consent, please email email@example.com with information about where the videos and images appear. We will review your request. If there is no legitimate interest in retaining the data, it will be removed and destroyed.
As editing or modifying existing videos and images is a labor intensive process, we are only able to facilitate deleting entire projects from our systems without incurring cost.
We use the following third party services to gain insights into the visitors of our website:
We use the information provided by these services to observe the number of users visiting our domain during any given period. This allows us to monitor overall site performance and optimize our service during times of high activity.
We also use these services to collect information about visitors to our website for the purposes of advertising. For example, to create advertising campaigns which reach visitors of our website, known as “remarketing”, and to create advertising campaigns that reach an audience that is similar to our website’s visitors.
These services also provide us with technical information about our users, such as the type of devices, web browsers, operating systems, and screen resolutions used by visitors to our website and service. They can also show us how long visitors have spent using our website, which pages they navigated to during a browsing session, how long they spent on each page, which page elements they interacted with and how they found our website (e.g. search engines, social media, other referrals or directly). We use this information when making decisions regarding future changes to our website and to optimize our website for better usability.
These services also provide us with demographic information about visitors to our website, such as their country or city, gender, age bracket, and their interests based on their usage of the third party service (such as Google, Facebook and LinkedIn) and web browsing activity. We use this information for making decisions about the audiences and territories in which promote, market and advertise our business.
We provide forms on our website that allow website visitors to submit information to us. This information is provided voluntarily by the submitter and no information is collected without user input. The information collected by these forms is used exclusively for the purposes outlined on the page containing the form.
We do not share this information with third parties without obtaining explicit consent from the individual submitting the information and, unless the submitter explicitly opts in, we do not use these details for marketing or advertising purposes as a result of the form submission.
However, all or some information may still be retained in other places. For example, the information submitted in these forms is sent to our team via email, to our CRM, or directly to a processing service such as Mailchimp, where the data remains under control of HammerMedia LLC.
If you have previously submitted information to us and would like to make sure all data is removed from our systems, please email firstname.lastname@example.org