Driving a technology, process, or change initiative takes more than selecting the right tool. It requires patience, clarity, collaboration, and a solid understanding of what the real pain points are—before platforms, systems, or timelines come into view.
While I’ve led a range of complex and operationally significant projects, the work has always been about solving the right problem—not chasing the latest product. That same approach now extends into AI and automation, where I focus on practical, measurable use cases and the broader questions around implementation, integration, and governance.
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